Social Value & Community Impact

Our Commitment to Social Value

At Tidehaven, we believe that our responsibility extends beyond the vehicle. As a local partner, we are committed to delivering measurable social, economic, and environmental benefits to the communities we serve. Our Social Value strategy is built on three core pillars:

1. Investing in the Local Economy

We don’t just drive in the community; we grow with it.

Local Recruitment: We prioritize hiring drivers and passenger assistants from within the local authority area, providing stable, meaningful employment.

Fair Pay: We are committed to being a Living Wage Employer, ensuring our staff are compensated fairly for the specialised, high-pressure work they perform.

SME Support: Wherever possible, we source our vehicle maintenance, cleaning, and administrative supplies from local small businesses.

2. Environmental Stewardship

We recognise the climate emergency and the impact of transport on local air quality, particularly around schools.

Low-Emission Fleet: We operate a modern fleet that meets or exceeds the latest Euro 6 emissions standards.

Route Optimization: Using advanced GPS and scheduling software, we minimize "dead mileage," reducing our overall carbon footprint and local traffic congestion.

Anti-Idling Policy: All our drivers are trained in eco-driving techniques, including a strict engine-off policy during pickups and drop-offs to protect the air our children breathe.

3. Promoting Inclusion & Wellbeing

Our core mission is social inclusion.

By providing reliable, supportive transport for people with additional needs, we:

Support Positive Outcomes: Ensuring passengers arrive calm, safe and ready for their day directly supports wider wellbeing, education and community participation.

Empower Families & Carers: Dependable transport allows families and carers to maintain work, routines and wellbeing, reducing pressure on other local services.

Strengthen the Local Workforce: We invest in continuous training for our team — from safeguarding to specialist support — helping build a more skilled, confident and compassionate workforce in the community.